24 March / 2020

COVID-19 protocol in our offices and facilities

In the wake of the COVID-19 Coronavirus pandemic, the countries where we run our businesses are all facing the challenge of trying to control the spread of this virus, while maintaining normal supplies to citizens.

Ultramar is seriously committed to collaborating with the authorities in each country as they manage this crisis. We are trying to keep the essential logistics chain operational and above all taking every measure to protect the life and health of our employees and their families.

Group companies have prepared internal protocols that enable us to take rapid and safe decisions, to collaborate by securing the continuity of our businesses, while always being committed to providing our employees, customers and suppliers with full protection for their lives and health.

The framework for these internal protocols at each company strictly comply with the health measures established by the authorities. They promote numerous hygiene measures at offices and facilities, an increase in the routine cleaning of surfaces, handrails and handles, they suggest frequent hand washing, greeting at a distance and avoiding large gatherings, plus other measures that contribute to social distancing and avoid the risk of infection.

Some employees have also been given the opportunity to adopt a Home Office approach. This applies to employees who can and do work from home, due to the nature of their work.

All meetings have been suspended, mainly with suppliers, customers and consultants, and all the events scheduled for the next few weeks. Instead video conferences or virtual meetings using technology are preferred.

An increase has been requested in the number of vehicles used by companies that transfer their employees by bus, in order to reduce passenger density and allow people who use these buses to achieve social distancing.

Finally, people over 65 years old and those with proven high-risk medical conditions, such as diabetes, cardiovascular disease, cancer and pregnant and nursing employees, have been offered the opportunity to take a 14-day quarantine, to prevent infection with additional complications and contribute to their greater personal protection.

Ultramar wants to be a serious and responsible collaborator in overcoming this crisis that has already affected everyone and their families, and the economic fabric of nations and the world.